Investment and Cryptocurrency Scams Top BBB’s 2025 Risk Report
BBB Warns Investment Scams Pose the Greatest Financial Risk
By-Hank Stolz
Photo-submitted
Worcester, MA-Every year, the BBB Institute for Marketplace Trust analyzes reports submitted by consumers and businesses through BBB Scam Tracker to determine which scams pose the greatest risk.
The 2025 report examined more than 146,000 published scam reports. Lisa Swanson, CEO of the Better Business Bureau of Central New England, joined Radio Worcester to break down the findings.
The 2025 report looked at more than 146,000 published scam reports. Lisa Swanson, CEO BBB of Central NE, ran the scams down for us.
Investment and cryptocurrency scams remained *the number one riskiest scam. *Employment scams remained number two. Online purchase scams moved up to number three. Lisa told us, “The median reported loss for investment and cryptocurrency scams was $5,000. So, it’s important to distinguish that the scam you hear about most often isn’t necessarily the scam that poses the greatest financial risk.” She also said repeat victimization increased in 2025. “Nearly 15% of survey respondents who lost money reported losing money to scams at least three times.”
Visit BBB.org for more tips and resources Use BBB Scam Tracker and BBBMarketplaceTrust.org/RiskReport to read the complete 2025 Risk Report.
BBB’s Lisa Swanson Explains How to Verify Suspicious Amazon Messages
Lisa Swanson, CEO of the BBB of Central NE, joins Radio Worcester to explain Amazon’s free verification tool and how shoppers can check suspicious communications before responding.
Back-to-School Scams: BBB’s Lisa Swanson on Fake Jobs, Scholarships and Homework Help
A college email address doesn’t make an offer legitimate. BBB’s Lisa Swanson joins Radio Worcester to discuss fake jobs, scholarships, online shopping risks and an unusual homework-help scam.
Massachusetts Tax-Free Weekend 2026: BBB Offers Smart Shopping Tips
Massachusetts Tax-Free Weekend returns August 8–9, 2026, giving shoppers a chance to save the sales tax on qualifying purchases. BBB of Central New England CEO Lisa Swanson joins Radio Worcester with advice for making the most of the weekend without letting tax savings lead to unnecessary spending.
BBB Study: AI Customer Service Frustrates Most Consumers
A new Better Business Bureau study reviewed more than 100,000 complaints, reviews, and scam reports involving AI customer service. BBB of Central New England CEO Lisa Swanson explains why the organization found that more than 90% of AI-related customer reviews described a negative experience—and why businesses should make it easy to reach a real person.
BBB Warns Prime Day Shoppers: Scammers Use Urgency and Fake Deals to Steal Personal Information
Prime Day brings major discounts and major risks. Better Business Bureau CEO Lisa Swanson explains how scammers use fake websites, phishing links, and limited-time offers to target online shoppers.
LIVE STREAM
Radio Worcester
CONNECT
RADIO WORCESTER STUDIOS
Summit Street (Behind Polar Park)
Worcester, MA 01610.
LISTENER LINE
774-364-8255
MAIN OFFICE
774-364-8255