Who Runs Worcester? Panel Debates Power, Policy, and Key State Issues

Who Runs Worcester? Panel Debates Power, Policy, and Key State Issues

Who Runs Worcester? 

“The council’s ultimate authority is a ‘nuclear’ option… in practice, the manager defines the playing field.” — Randy Feldman

By-Hank Stolz

Worcester, MA-The Radio Worcester Radio Round table discussion covered three main topics. It began with an in-depth analysis of the Worcester Human Rights Commission’s role and effectiveness following the abrupt resignation of its chair, Guillermo Creamer. The panelists debated the commission’s historical loss of power and its current frustrations with the city manager’s authority.

Randy Feldman on the core frustration of serving on the commission: “Do you really want to serve if you don’t have any real power? That’s what it really comes down to… you don’t have any authority to make any real change. And if that’s the case, do people want to continue to be civically engaged in that way with the city or are there other avenues of civic engagement that would lead to greater change that make more sense?”

George Russell on it not being personal, it’s how it’s set up in the Charter. “Under our plan of government, under the city of Worcester’s plan of government, the city manager has complete control over all the operations of city government… And if the administration had a different way of looking at something, under the plan of government, they have every right in the world to do what they want to do.”

The conversation then broadened to discuss the widespread budget challenges facing Massachusetts municipalities, using Lexington and Boston as examples, and explored contributing factors like rising costs, Proposition 2.5, and state aid.

Finally, the discussion focused on Worcester-specific economic policies, particularly the impact of the dual tax rate on attracting commercial development like hotels, which could bring larger sporting events, like the men’s NCAA Tournament to the DCU Center.

Matt Wally; on the economic impact of the dual tax rate: “If you look at the numbers, Worcester hotel developers will be paying almost twice as much as they would if they built a hotel in one of the surrounding communities.”

 
 

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The Rundown: Worcester Housing Program Success and Mental Health Crisis Response Debate

The Rundown: Worcester Housing Program Success and Mental Health Crisis Response Debate

The Rundown: Worcester Housing Program Success and Mental Health Crisis Response Debate

“If you strip away the resources that made it work, a national version is likely doomed to failure.”

“We have to move away from a ‘just send the cops’ mentality, especially for mental health crises.”

By-Hank Stolz

Photo-Radio Worcester

Worcester, MA- On this episode of The Rundown, Mark Henderson of the016.com and Tom Marino of thisweekinworcester.com explored two major public policy issues through a local lens.

Henderson highlighted the long-term success of Worcester’s “A Better Life” housing program, sharing insights from a recent conversation with its founder, Ray Mariano. He explained that the program’s effectiveness is rooted not just in accountability measures like work requirements, but in the consistent funding of wraparound services that support participants.

Henderson cautioned that attempts to replicate the program at a national level could fall short if those support systems are not included. Without the necessary resources, he said, the model risks losing the very elements that made it successful in Worcester.

Marino shifted the conversation to public safety, arguing for a broader approach to crisis response—particularly in situations involving mental health. He emphasized that police officers are often placed in difficult roles without specialized training, which can increase the likelihood of poor outcomes.

Instead, Marino advocated for alternative response models that bring trained mental health professionals into crisis situations, suggesting that communities need to rethink how they deploy resources in moments of urgency.

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Who Runs Worcester? Panel Debates Power, Policy, and Key State Issues

Does Worcester’s Human Rights Commission Have Any Real Power?

“You Don’t Have Authority”: Panel Questions Worcester Commission Role

“Under the plan of government, the city manager has complete control.”

By-Hank Stolz

Worcester, MA-The Radio Worcester Radio Round table discussion covered three main topics. It began with an in-depth analysis of the Worcester Human Rights Commission’s role and effectiveness following the abrupt resignation of its chair, Guillermo Creamer. The panelists debated the commission’s historical loss of power and its current frustrations with the city manager’s authority.

Randy Feldman on the core frustration of serving on the commission: “Do you really want to serve if you don’t have any real power? That’s what it really comes down to… you don’t have any authority to make any real change. And if that’s the case, do people want to continue to be civically engaged in that way with the city or are there other avenues of civic engagement that would lead to greater change that make more sense?”

George Russell on it not being personal, it’s how it’s set up in the Charter. “Under our plan of government, under the city of Worcester’s plan of government, the city manager has complete control over all the operations of city government… And if the administration had a different way of looking at something, under the plan of government, they have every right in the world to do what they want to do.”

The conversation then broadened to discuss the widespread budget challenges facing Massachusetts municipalities, using Lexington and Boston as examples, and explored contributing factors like rising costs, Proposition 2.5, and state aid.

Finally, the discussion focused on Worcester-specific economic policies, particularly the impact of the dual tax rate on attracting commercial development like hotels, which could bring larger sporting events, like the men’s NCAA Tournament to the DCU Center.

Matt Wally; on the economic impact of the dual tax rate: “If you look at the numbers, Worcester hotel developers will be paying almost twice as much as they would if they built a hotel in one of the surrounding communities.”

 
 

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Did Worcester Make the Right Call by Turning Off Social Media Comments? The Roundtable Debates

Did Worcester Make the Right Call by Turning Off Social Media Comments? The Roundtable Debates

Did Worcester Make the Right Call by Turning Off Social Media Comments? The Roundtable Debates

 

“How much productive or useful back and forth communication is happening specifically from the city’s social media channels? I would say not a lot.”
Matt Wally

By-Hank Stolz

Photo-Radio Worcester

Worcester, MA- The Radio Roundtable, Matt Wally, George Russell, Randy Feldman with host Hank Stolz debated the city’s decision to turn off social media comments, weighing arguments of free speech against the challenges of toxicity, misinformation, and legal complexities for government entities. Matt Wally supported the city’s decision to turn off social media comments, arguing that the platforms had become toxic and unproductive, “How much productive or useful back and forth communication is happening specifically from the city’s social media channels? I would say not a lot” and that citizens had numerous other effective ways to communicate with city officials.

 
George Russell explained the legal complexities surrounding government social media, noting that under federal law, an elected official’s page used for official business becomes a “public square” where comments cannot be legally blocked.
 
They then discussed the local newspaper’s switch to delivery via the U.S. Postal Service, concluding it was a sign of the shift to online news and would likely lead to a drop and the eventual end of print subscriptions.
 
Finally, the roundtable analyzed a proposal to expand alcohol sales to more city parks for special events, with all speakers generally supporting the idea, provided proper regulations were in place.Randy Feldman  was a strong advocate for allowing alcohol in parks, stating it was a step toward America developing a healthier and more intelligent relationship with alcohol, similar to European cultures.
 
 

Worcester City Manager Explains Civilian Review Board Decision

Worcester City Manager Eric Batista explains why his administration is not recommending a civilian review board, describing the city’s existing independent investigative process, research into national oversight models, and broader efforts to strengthen public trust in policing.

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The Rundown: Worcester Housing Program Success and Mental Health Crisis Response Debate

Worcester Faces $35M Sewer Loss, 911 Lawsuit Raises Mental Health Concerns

The Rundown-Worcester Faces $35M Sewer Loss, 911 Lawsuit Raises Mental Health Concerns

 

“This is the trial judge. An appeals court and the Supreme Judicial Court have all said Worcester was in the wrong here. And according to what you found out yesterday, even the governor’s lawyer said Worcester was in the wrong. So, what are we doing here?”

By-Hank Stolz

Photo-Radio Worcester

Worcester, MA- Up first on this edition of The Rundown was a lawsuit filed by three mental health organizations alleging that the city’s 911 emergency response system discriminated against individuals with mental health disabilities by dispatching armed police instead of trained specialists. The conversation explored a previous pilot program designed to address this and the legal and practical challenges of changing the response system. The speakers, Hank Stolz, Mark Henderson, Tom Marino, debated the practicalities of dispatching non-police responders to potentially volatile mental health crises, acknowledging the need for a balanced approach that ensures safety.

 
The second topic was the financial fallout from Worcester, losing a long-running lawsuit to the town of Holden over sewer rates, requiring the city to pay $35 million. Mark Henderson of the016.com remarked, “This is the trial judge. An appeals court and the Supreme Judicial Court have all said Worcester was in the wrong here. And according to what you found out yesterday, even the governor’s lawyer said Worcester was in the wrong. So, what are we doing here? While the state of Massachusetts played a role in the sewer rate issue, it was absolved of financial responsibility on a technicality, though it was suggested the state might offer future relief to Worcester through a new sewer agreement.

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Worcester Panel Debates Mental Health Crisis Response, Potholes, and $25M Sewer Loan

Worcester Panel Debates Mental Health Crisis Response, Potholes, and $25M Sewer Loan

Roundtable Debates Mental Health Response Lawsuit, Potholes, and $25M Sewer Borrowing Plan

 

“The Department of Justice report that came out a December ago clearly said that the Worcester Police Department responds with excessive and unreasonable force to behavioral health problems and does not deescalate in many of the times where deescalation would be the most appropriate way and not the use of force.”
— Randy Feldman

By-Hank Stolz

Photo-Radio Worcester

Worcester, MA-The Radio Roundtable began with an analysis of a lawsuit filed by nonprofits against the city regarding police being the primary responders to mental health emergencies.

Randy Feldman argued the lawsuit was part of a broader national effort to change how society responds to mental health crises “The Department of Justice report that came out a December ago clearly said that the Worcester Police Department responds with excessive and unreasonable force to behavioral health problems and does not deescalate in many of the times where deescalation would be the most appropriate way and not the use of force.” George Russell expressed skepticism, suggesting such lawsuits were often a lucrative business for national law firms and pointed out that the city already had social workers who collaborate with the police, emphasizing the danger of sending social workers to volatile situations alone. Matt Wally was surprised by the lawsuit, noted it was brought by national, not local, nonprofits, and believed the city was already making efforts to address the issue.

The discussion then shifted to the persistent problem of potholes. George Russell contended that a primary cause of potholes was utility companies not properly repairing trenches after digging up streets and that the city’s public works department needed to hold them accountable. He also stressed that the city’s repair system was reactive, requiring citizens to report potholes via the 311 app. Matt Wally framed the pothole problem as a non-controversial, operational issue that should be low-hanging fruit for the city to fix, questioning if there was a procedural disagreement between the city administration and the Department of Public Works. Randy Feldman asserted that fixing the potholes was fundamentally a matter of resource allocation, suggesting funds could be reallocated from other city-funded initiatives like Discover Worcester.

The third major topic was the city’s decision to borrow over $25 million to help pay a $35 million sewer judgment to the town of Holden, with Matt Wally saying, “Yeah. I think you got to pull the bandaid off. I think this is the right approach… It’s time to do this.”

 
 

Worcester City Manager Explains Civilian Review Board Decision

Worcester City Manager Eric Batista explains why his administration is not recommending a civilian review board, describing the city’s existing independent investigative process, research into national oversight models, and broader efforts to strengthen public trust in policing.

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