BBB: Recognizing the Warning Signs of Elder Financial Abuse Could Prevent a Devastating Scam
Financial exploitation often begins with subtle changes in behavior, finances, or relationships. The Better Business Bureau says family members are frequently the first line of defense.
By-Hank Stolz
Photo-submitted
Worcester, MA-As scams targeting older adults continue to grow in sophistication, the Better Business Bureau is encouraging families to remain vigilant for signs that a loved one may be experiencing financial abuse or exploitation.
During a recent Radio Worcester appearance, BBB representatives explained that elder financial abuse often develops gradually, making it difficult to detect until significant damage has already occurred. In many cases, family members, friends, or trusted caregivers are the first to notice that something doesn’t seem right.
According to the BBB, one of the most important steps families can take is to pay attention to unexpected changes in financial behavior or circumstances.
Among the most common warning signs are sudden or unexplained withdrawals from bank accounts, unusual changes to financial records, missing money or valuables, and unpaid bills despite the individual having sufficient funds to cover expenses.
The BBB also cautions families to watch for new individuals who may be exerting unusual influence over an older adult. Scammers often work to isolate victims from family members and trusted advisors while positioning themselves as a new friend, companion, or caregiver.
Changes in behavior can also serve as important indicators. Increased secrecy surrounding finances, reluctance to discuss money, or visible fear, anxiety, or confusion during financial conversations may signal that something is wrong.
While not every unusual financial transaction indicates fraud, experts emphasize that patterns of concerning behavior should never be ignored.
Often, family members notice subtle changes before anyone else. A parent who suddenly becomes secretive about finances, a grandparent who repeatedly sends money to unfamiliar individuals, or an older relative who seems anxious when discussing financial matters may be experiencing manipulation or exploitation.
The BBB encourages families to trust their instincts and initiate conversations when concerns arise.
A simple, caring discussion about finances, recent transactions, or new relationships may uncover a problem before it escalates into a devastating financial loss.
As scammers increasingly target older adults through phone calls, emails, social media, romance scams, impersonation schemes, and fake emergencies, awareness remains one of the strongest tools available to protect vulnerable individuals.
The message from the BBB is straightforward: if something feels off, ask questions.
That conversation could make all the difference.
Warning Signs of Elder Financial Abuse
- Sudden, unexplained withdrawals from financial accounts
- Unexpected changes to banking or investment accounts
- Missing money, jewelry, or valuables
- Unpaid bills despite adequate financial resources
- New friends or caregivers exerting unusual influence
- Increased secrecy regarding finances
- Fear, anxiety, or confusion when discussing money
- Isolation from family members or trusted advisors
What Families Can Do
Start a Conversation
Approach concerns with compassion rather than accusation. Many victims feel embarrassed or fearful and may hesitate to discuss what is happening.
Stay Involved
Regular communication and engagement can help family members identify problems early and provide support before significant losses occur.
Monitor for Changes
Pay attention to new relationships, financial habits, and behavioral shifts that seem out of character.
Report Suspected Fraud
If you believe a loved one is being exploited, contact financial institutions, local authorities, or appropriate protective services as soon as possible.
Visit BBB.org for more tips and resources Use BBB Scam Tracker to stay informed about current scams
BBB’s Lisa Swanson Explains How to Verify Suspicious Amazon Messages
Lisa Swanson, CEO of the BBB of Central NE, joins Radio Worcester to explain Amazon’s free verification tool and how shoppers can check suspicious communications before responding.
Back-to-School Scams: BBB’s Lisa Swanson on Fake Jobs, Scholarships and Homework Help
A college email address doesn’t make an offer legitimate. BBB’s Lisa Swanson joins Radio Worcester to discuss fake jobs, scholarships, online shopping risks and an unusual homework-help scam.
Investment and Cryptocurrency Scams Top BBB’s 2025 Risk Report
Investment and cryptocurrency scams remained the riskiest scams in 2025, with a median reported loss of $5,000. Lisa Swanson of the BBB of Central New England joins Radio Worcester to explain the findings and the rise in repeat victimization.
Massachusetts Tax-Free Weekend 2026: BBB Offers Smart Shopping Tips
Massachusetts Tax-Free Weekend returns August 8–9, 2026, giving shoppers a chance to save the sales tax on qualifying purchases. BBB of Central New England CEO Lisa Swanson joins Radio Worcester with advice for making the most of the weekend without letting tax savings lead to unnecessary spending.
BBB Study: AI Customer Service Frustrates Most Consumers
A new Better Business Bureau study reviewed more than 100,000 complaints, reviews, and scam reports involving AI customer service. BBB of Central New England CEO Lisa Swanson explains why the organization found that more than 90% of AI-related customer reviews described a negative experience—and why businesses should make it easy to reach a real person.
LIVE STREAM
Radio Worcester
CONNECT
RADIO WORCESTER STUDIOS
Summit Street (Behind Polar Park)
Worcester, MA 01610.
LISTENER LINE
774-364-8255
MAIN OFFICE
774-364-8255