BBB Warns Consumers About Growing Online Scams During Internet Safety Month
Lisa Swanson Shares Internet Safety Tips and Scam Warnings for June
“Scammers are constantly evolving, and many scams now begin with a simple text message, email, or social media post.”
By-Hank Stolz
Worcester, MA- June is Internet Safety Month and BBB of Central New England, Lisa Swanson, stops by to give us some tips.
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Use Strong, Unique Passwords – Avoid reusing passwords across accounts and consider a password manager
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Turn On Multi-Factor Authentication – Adds another layer of protection even if a password is compromised.
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Be Skeptical of Unexpected Messages – Don’t click links or attachments from unfamiliar or urgent messages.
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Keep Devices & Software Updated – Updates often contain important security fixes.
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Use Secure Wi-Fi – Avoid conducting sensitive business on public Wi-Fi networks.
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Monitor Accounts Regularly – Check banking and credit card statements for suspicious activity.
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Phishing Scams: Fake emails, texts, or messages designed to steal passwords or financial information. They often impersonate:
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Banks
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Delivery companies
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Government agencies
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Retailers
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Online Shopping Scams: Fake websites and social media ads offering products that never arrive
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Account Takeovers & Password Theft: Weak or reused passwords make it easier for criminals to access accounts.
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Tech Support Scams: Fake pop-ups or phone calls claiming your computer is infected.
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Social Media & Romance Scams: Scammers build trust online before requesting money or personal information.
BBB Study: AI Customer Service Frustrates Most Consumers
A new Better Business Bureau study reviewed more than 100,000 complaints, reviews, and scam reports involving AI customer service. BBB of Central New England CEO Lisa Swanson explains why the organization found that more than 90% of AI-related customer reviews described a negative experience—and why businesses should make it easy to reach a real person.
BBB Warns Prime Day Shoppers: Scammers Use Urgency and Fake Deals to Steal Personal Information
Prime Day brings major discounts and major risks. Better Business Bureau CEO Lisa Swanson explains how scammers use fake websites, phishing links, and limited-time offers to target online shoppers.
BBB Warns Families to Watch for Signs of Elder Financial Exploitation
The Better Business Bureau shares warning signs of elder financial abuse and explains how family members can help protect loved ones from scams, fraud, and financial exploitation.
BBB Warns Travelers About Vacation Scams as Summer Travel Season Begins
BBB CEO Lisa Swanson shares how travelers can avoid vacation rental, hotel, and airfare scams as summer travel season gets underway.
BBB Shares Essential Tips for Hiring a Home Remodeling Contractor
During National Home Remodeling Month, Lisa Swanson of the Better Business Bureau of Central New England shared practical advice for homeowners planning renovation projects, including how to vet contractors, avoid scams, and protect your investment.
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