Don’t Get Scammed: BBB CEO Breaks Down Everyday Financial Mistakes to Avoid

Financial Literacy Month: BBB’s Lisa Swanson Shares Smart Consumer Tips for Central Massachusetts

“A smart purchase starts with research.”

By-Hank Stolz

Worcester, MA- April is Financial Literacy Month! Lisa Swanson, CEO of the BBB of Central New England, tells us that financial literacy is important to the BBB all year round, but this month is a concerted effort to raise awareness of its importance. Lisa tells us what being a financially smart consumer looks like day-to-day;

  • Compare prices and research before making large purchases.
  • Read contracts and understand financing terms before signing anything.
  • Avoid impulse purchases driven by pressure or limited-time offers.
  • Use secure payment methods like credit cards, which offer fraud protections.
  • “A smart purchase starts with research.”  — and that’s where BBB.org can come in handy!
Lisa also tells us about her involvement with the BBB’s Fighting Financial Fraud program. Lisa told us she is actively being trained right now to provide workshops in the Central New England area on Outsmarting Investment Fraud, Spot the Con, and The Red Flags of Fraud. These workshops are a hands-on, interactive way to learn more about financial fraud, how to spot scams and potential scammers, and how to ask questions and verify if an investment professional is registered.

More information is available at BBB.org.

 
 

BBB Study: AI Customer Service Frustrates Most Consumers

A new Better Business Bureau study reviewed more than 100,000 complaints, reviews, and scam reports involving AI customer service. BBB of Central New England CEO Lisa Swanson explains why the organization found that more than 90% of AI-related customer reviews described a negative experience—and why businesses should make it easy to reach a real person.

LIVE STREAM
Radio Worcester

ktb media logo

CONNECT

RADIO WORCESTER STUDIOS

Summit Street (Behind Polar Park)
Worcester, MA 01610.

LISTENER LINE

MAIN OFFICE

Discover more from Radio Worcester

Subscribe now to keep reading and get access to the full archive.

Continue reading