UniBank CEO Michael Welch on New Kelly Square Branch, Community Banking, and Giving Back
By-Hank Stolz
Photo-Radio Worcester
WORCESTER, MA– Michael Welch, the CEO of UniBank. Welch, a “Worcester kid,” tells the Talk of the Commonwealth about the success of UniBank’s latest full-service branch across from Polar Park. As the largest bank headquartered in Central Mass with $3 billion in assets, UniBank is large enough to serve the needs of the community and invest in technology, yet small enough to remain locally focused and personal.
The new UniBank branch in Kelly Square was launched in an area of the city that had been without a full-service bank branch for decades and as such has been warmly received by both long-standing residents of the Green Island neighborhood and new residents moving into the area.
Welch explained what is meant by full-service and told us about a new mortgage program in partnership with Habitat for Humanity, telling us the moving story of the bank helping a woman, who had previously been in shelters, secure her first home through the program. “…it just brought tears to my eyes when we went up there and met with her. It was just terrific.” Welch said.
He is extremely proud of the fact that UniBank commits 10% of its income to charitable and non-profit efforts. “The more money we make, the more we give away. And it’s local. It’s not to Boston, it’s not elsewhere. It’s right here in our community.”
BBB Shares Essential Tips for Hiring a Home Remodeling Contractor
During National Home Remodeling Month, Lisa Swanson of the Better Business Bureau of Central New England shared practical advice for homeowners planning renovation projects, including how to vet contractors, avoid scams, and protect your investment.
Don’t Get Scammed: BBB CEO Breaks Down Everyday Financial Mistakes to Avoid
During Financial Literacy Month, BBB CEO Lisa Swanson shares practical advice on smart spending, avoiding scams, and protecting yourself from financial fraud in Central Massachusetts.
Spring Cleaning Your Digital Life? BBB Offers Tips + Worcester Shredding Event
Lisa Swanson of the BBB explains how to “spring clean” your digital life—and where Worcester residents can safely shred documents and recycle electronics.
BBB of Central New England Offers Smart Hiring Tips for Home Projects
BBB of Central New England CEO Lisa Swanson is urging consumers to slow down and do their homework before hiring for home projects. From landscapers and tree service professionals to painters and other contractors, she says a little extra effort upfront can help people avoid costly mistakes, scams, and unnecessary stress later.
March Madness Scams Are Surging—BBB Shares How to Stay Protected
BBB CEO Lisa Swanson warns that March Madness brings a surge in scams tied to tickets and sports betting, offering practical tips to protect consumers.
Consumer Protection Week: BBB Explains How It Protects Consumers | Radio Worcester
During Consumer Protection Week, Lisa Swanson of the Better Business Bureau of Central New England visited Talk of the Commonwealth at Sherwood’s Diner to explain how the BBB helps consumers avoid scams through business reviews, scam tracking tools, and public education.
BBB’s Dominique Goyette-Connerty Highlights President’s Club and Resources for New Entrepreneurs
Dominique Goyette-Connerty of BBB Central New England discusses the organization’s President’s Club for long-accredited businesses and shares how new entrepreneurs can access free BBB directory listings to increase visibility during National Entrepreneurship Week.
BBB Warns Consumers About Super Bowl Scams, Fraudulent Tickets, and Fake Merchandise
Lisa Swanson of the Better Business Bureau of Central New England joined Talk of the Commonwealth to explain how consumers can avoid Super Bowl-related scams involving tickets, merchandise, and online betting.
BBB’s Lisa Swanson Promotes “12 Week Year” Planning and Teases New Trades & Tech Initiative
Lisa Swanson, CEO of the Better Business Bureau of Central New England, called in from a BBB conference in Florida to discuss “The 12 Week Year,” upcoming scam prevention seminars, and new BBB events for local businesses — including a major initiative for trades and tech companies to be announced at an upcoming Worcester Railers game.
BBB of Central New England CEO Lisa Swanson on AI, Business Support, and Community Outreach
Lisa Swanson, CEO of the Better Business Bureau of Central New England, reflects on her first six months in the role, outlining new initiatives to better support accredited businesses, embrace AI-driven technology, and strengthen community connections.
New Year, Same Scammers: Financial Scams Surge in January
January creates the perfect environment for scammers. As people expect tax notices, job emails, and financial updates, fraudsters design messages that blend seamlessly into everyday activity — making the first month of the year one of the most dangerous.
BBB Wraps Up “12 Scams of Christmas” -Puppy Scams and Mort
The Better Business Bureau is closing out its 12 Scams of Christmas campaign with warnings about fake delivery alerts, luxury advent calendar fraud, sold-out toy scams, and puppy scams that spike during the holidays.
LIVE STREAM
Radio Worcester
CONNECT
RADIO WORCESTER STUDIOS
Summit Street (Behind Polar Park)
Worcester, MA 01610.