BBB’s Megan MacBride Warns of Five Common Vacation Scams and How to Avoid Them

A college email address doesn’t make an offer legitimate. BBB’s Lisa Swanson joins Radio Worcester to discuss fake jobs, scholarships, online shopping risks and an unusual homework-help scam.

Investment and cryptocurrency scams remained the riskiest scams in 2025, with a median reported loss of $5,000. Lisa Swanson of the BBB of Central New England joins Radio Worcester to explain the findings and the rise in repeat victimization.

Massachusetts Tax-Free Weekend returns August 8–9, 2026, giving shoppers a chance to save the sales tax on qualifying purchases. BBB of Central New England CEO Lisa Swanson joins Radio Worcester with advice for making the most of the weekend without letting tax savings lead to unnecessary spending.

A new Better Business Bureau study reviewed more than 100,000 complaints, reviews, and scam reports involving AI customer service. BBB of Central New England CEO Lisa Swanson explains why the organization found that more than 90% of AI-related customer reviews described a negative experience—and why businesses should make it easy to reach a real person.

The Better Business Bureau shares warning signs of elder financial abuse and explains how family members can help protect loved ones from scams, fraud, and financial exploitation.

BBB CEO Lisa Swanson shares how travelers can avoid vacation rental, hotel, and airfare scams as summer travel season gets underway.

June is Internet Safety Month, and BBB of Central New England’s Lisa Swanson shares essential tips for protecting your accounts, avoiding common scams, and staying safe online.

During National Home Remodeling Month, Lisa Swanson of the Better Business Bureau of Central New England shared practical advice for homeowners planning renovation projects, including how to vet contractors, avoid scams, and protect your investment.

During Financial Literacy Month, BBB CEO Lisa Swanson shares practical advice on smart spending, avoiding scams, and protecting yourself from financial fraud in Central Massachusetts.

Lisa Swanson of the BBB explains how to “spring clean” your digital life—and where Worcester residents can safely shred documents and recycle electronics.

BBB of Central New England CEO Lisa Swanson is urging consumers to slow down and do their homework before hiring for home projects. From landscapers and tree service professionals to painters and other contractors, she says a little extra effort upfront can help people avoid costly mistakes, scams, and unnecessary stress later.